Privacy Policy

This Privacy Policy explains how FundingAgent (“we,” “us,” or “our”), operated by TTAGZ LTD (company number 13553744, registered at 28 Applegarth, Coulby Newham, Middlesbrough, England, TS8 0UU), collects, uses, discloses, and protects personal information when you visit and interact with our website. It also describes your rights under UK/EU data-protection laws, including the UK GDPR and the Data Protection Act 2018. This policy is effective as of 2 June 2025.

1. Information We Collect

1.1 Personal Data You Provide

If you choose to fill out our website form (e.g., to request information or support), we collect:

  • Name
  • Email Address
  • Company Name
  • Are You a Homeowner? (Yes/No)
  • When Do You Need It? (a date or timeframe)
  • How Much Do You Need? (a numeric or descriptive amount)
  • What Do You Need It For? (a short explanation)
  • Your Company’s Annual Turnover (financial figure)

We do not collect any additional sensitive personal data (such as health details, racial or ethnic origin, religious beliefs, or detailed financial data beyond company turnover).

1.2 Automatically Collected Data

  • Cookies and Analytics
    We use cookies (see Section 4) and Google Analytics and Google Search Console to gather certain technical information about your visit (for example, an anonymized or truncated IP address, browser type, device model, and pages visited). This data is aggregated and used solely to improve our website’s functionality and user experience.

2. How We Use Your Information

We only use your personal data for the following purposes:

  1. Responding to Your Inquiry
    We use the form data (name, email, company details, homeowner status, requested amount, purpose, etc.) to understand your needs and to reply to your questions or requests.
  2. Connecting You to Our Partner (Swoop Finance)
    With your explicit permission, we share all form data with our financing partner, Swoop Finance, so that they can contact you regarding relevant funding solutions.
  3. Improving Our Website
    We use aggregated, anonymized analytics data (via Google Analytics and Search Console) to monitor site performance, detect errors, and identify areas for improvement.

We do not sell, trade, or rent your personal data to any unaffiliated third parties for their marketing purposes.

3. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

  • Consent
    When you voluntarily provide your information via our web form, you consent to our processing of those details for the limited purposes described above (responding to your request and, if you agree, sharing with Swoop Finance). You can withdraw your consent at any time by contacting us (see Section 10).
  • Legitimate Interests
    We process anonymized analytics data (via cookies, Google Analytics, Search Console) to understand how our site is used, to troubleshoot technical issues, and to continuously enhance user experience.

4. Cookies and Tracking Technologies

4.1 What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They help us recognize returning visitors, remember certain preferences, and gather usage statistics.

4.2 Categories of Cookies We Use

  • Strictly Necessary Cookies
    These cookies are essential for basic site functionality (for example, to remember your language preference if that feature is provided).
  • Performance and Analytics Cookies
    We use Google Analytics (with IP anonymization enabled) and Google Search Console to collect aggregated data on page views, session duration, and referral sources. This information helps us understand how users interact with our site and guide improvements.

4.3 Managing Cookies

Most web browsers allow you to manage or disable cookies. If you choose to disable cookies, certain features of our site (e.g., analytical tracking) may not function correctly, and your experience may be affected.

5. Third-Party Services and Data Sharing

5.1 Google Analytics & Search Console

  • We use Google Analytics (configured to anonymize IP addresses) to analyse website usage. Google’s privacy practices are available at https://policies.google.com/privacy.
  • Google Search Console helps us see how our site appears in search results.
  • While Google may transfer data outside the UK/EU, Google’s standard contractual clauses and other privacy safeguards apply to any such transfers.

5.2 No Other Third-Party Sharing

  • We do not share any form data or other personal information with any affiliates, marketing partners, or other third parties, except (a) as described in this policy, or (b) if required by law (e.g., a valid court order).

6. Data Retention

  • Form Data (Name, Email, Company Details, Homeowner Status, Funding Details, Turnover)
    We retain this information only as long as necessary to fulfill the purpose for which it was provided, or for up to three (3) years from the date of submission, whichever is shorter. After that period, we delete your data permanently.
  • Analytics Data
    Aggregated and anonymized analytics data may be kept for up to 24 months to enable us to analyse trends and improve site performance. No single individual is identifiable from this data.

7. Your Rights Under UK/EU Data Protection Laws

Under the UK GDPR and the Data Protection Act 2018, you have the following rights regarding your personal data:

  1. Access: You can request a copy of the personal data we hold about you.
  2. Rectification: You can ask us to correct any inaccurate or incomplete personal data.
  3. Erasure (“Right to Be Forgotten”): You can request that we delete your personal data when there is no legal reason for us to continue processing it.
  4. Restrict Processing: You can ask us to limit how we process your data if, for example, you contest its accuracy or object to processing.
  5. Object: You can object to our processing of your data on grounds of legitimate interests or direct marketing.
  6. Portability: Where we process your data based on your consent or a contract, you can request your personal data in a structured, commonly used, machine-readable format.
  7. Withdraw Consent: You can withdraw any consent you have given (for example, consent to share with Swoop Finance) at any time—this will not affect processing already lawfully carried out.
  8. Lodge a Complaint: If you believe we are not handling your data properly, you can complain to the Information Commissioner’s Office (ICO) or another supervisory authority.

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To exercise any of these rights, please email us at james@fundingagent.co.uk. We will respond within one month, or within two months for more complex requests, as required by law.

8. Security Measures

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encryption (SSL/TLS): All data transmitted between your browser and our servers is encrypted.
  • Access Controls: Only authorized staff members have access to databases or systems where personal information is stored.
  • Secure Storage: Any form data we collect is stored on password-protected, encrypted servers.

Although we strive to protect your data, no security measure can guarantee 100% protection. In the unlikely event of a personal data breach, we will notify you and the ICO as required by law.

9. International Data Transfers

All personal data we collect is stored on servers and in systems located within the United Kingdom. We do not transfer your personal data outside the UK.

10. Children’s Privacy

We do not knowingly collect personal data from anyone under the age of 16. If you believe that a minor under 16 has provided personal data to us, please contact us immediately at james@fundingagent.co.uk so we can delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time (for example, if legal requirements change or we introduce new services). When we make material changes, we will update the “effective date” shown at the top and post the revised policy on our website. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this policy, please contact:

Data Protection Officer
TTAGZ LTD (FundingAgent)
28 Applegarth
Coulby Newham
Middlesbrough, England, TS8 0UU
Email: james@fundingagent.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we are not handling your data in accordance with applicable laws.