RateSetter

RateSetter Reviews

RateSetter specializes in peer-to-peer lending, offering competitive rates and transparent reviews, making it a trusted choice for borrowers and investors alike.

Here are the Trustpilot Reviews from RateSetter:

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Here are the Reviews from RateSetter:

3
/
5
They have been good up until now however, I chose to repay my loan early, I logged in checked the amount outstanding, I deducted the payment that was imminent in 4 days and I now have one more payment to make apparently.... looking online it appears I am not the first person this has happened too. I have contacted them by email to advise and am awaiting a response. It states online there is no extra fee for repaying early so this extra payment makes no sense.
NAOMI LANE + RateSetter
NAOMI LANE
2
/
5
Getting a settlement letter is impossible, the interest is added daily and changes daily so the settlement figure expires everyday. Additionally they will not provide bank details until proof of funds is supplied. The result of this is that using third party companies (webuyanycar etc.) to settle your agreement is virtually impossible. I have found it to be a recurring theme that when requesting any documentation (settlement letter, clearance of finance letter) I receive a 3 line email instead of an official letter with the letterhead that most third party companies require. It has required multiple phone calls every time to eventually get the correct documents. Lastly even after stressing the importance of, and being assured I would receive the requested documents by the end of the day, I received nothing. After two additional calls I was eventually told that the people of that department had left for the day and that I would have to wait till the following morning.
LI Liam + RateSetter
LI Liam
2
/
5
Please avoid at all cost! The bad reviews somehow are pended to the incorrect Trustpilot account: ''ratesetter.co.uk'' but same company. This company shouldn't even get 1 star. It has been the worst experience among all institutions. The customer service is below standards. The administration is horrendous, making serious mistakes like populating DMP against my record for many months until I found out and complained. They refuse to give out bank details for settlement by mortgage lender until proof of source of income. i'm speechless.
Nad + RateSetter
Nad
2
/
5
Had a bad experience no contact hole was through my loan just a bad company/loan to deal with highly suggest avoid ! !!
Connor Cook + RateSetter
Connor Cook
2
/
5
Refused to provide settlement letter till the 3rd party dealer provided proof of income, unbelievable.
George G + RateSetter
George G
2
/
5
After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to
rooby roo + RateSetter
rooby roo
Explore RateSetter's Finance Solutions:
Unsecured Personal Loan
£1,000 – £35,000
Car Finance Loan (Unsecured HP-style personal loan)
£1,000 – £35,000
Apply Now!

Explore RateSetter's Finance Solutions:

Loan Type:
Unsecured Personal Loan
Loan Range:
£1,000 – £35,000
Loan Terms:
12 months to 60 months
Minimum Turnover and Trading Age:
Minimum personal annual income £12,000; employed or self-employed with proof of earnings
Interest Rate:
6.9% – 29.9% APR (Representative APR 9.9%)
Fees:
No application or arrangement fees; statutory early-settlement interest (up to 58 days) may apply; late-payment fee £12
Loan Type:
Car Finance Loan (Unsecured HP-style personal loan)
Loan Range:
£1,000 – £35,000
Loan Terms:
12 months to 60 months
Minimum Turnover and Trading Age:
Same as personal loan – minimum income £12,000 per year
Interest Rate:
6.9% – 29.9% APR (rate set per customer)
Fees:
No arrangement or broker fees through RateSetter; statutory early-settlement interest only
Loan Type:
Car Finance – Personal Contract Purchase (PCP)
Loan Range:
£5,000 – £50,000
Loan Terms:
24 months to 48 months
Minimum Turnover and Trading Age:
Not applicable (consumer lending)
Interest Rate:
5.0% – 19.9% APR (6.9% APR representative)
Fees:
No arrangement fee; GMFV/balloon payment set at outset; excess mileage & damage fees may apply
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More About RateSetter

Retail Money Market Ltd t/a RateSetter, established in 2010 and now owned by Metro Bank, offers fixed-rate unsecured personal loans online to UK consumers. Previously a peer-to-peer lender, it is fully authorised by the FCA as a consumer credit firm. The lender is suitable for UK borrowers who are creditworthy and prefer a digital lending process with quick decisions. It does not provide business loans or other financial products. For more information on unsecured personal loans and how they usually work, see personal loans overview and business loans guide.

Key Features of RateSetter

RateSetter's lending platform is designed for simplicity and speed, prioritising transparent pricing and fixed repayments for borrowers. It relies entirely on online and phone support without in-person branches.

  • 100% digital application with electronic signature and quick decisions, modelled on online application process practices.
  • Soft credit check at quote stage minimises credit score impact, detailed in the credit score guide.
  • Same-day funding typically arranged once approved and documents are signed, supported by fast approval timelines.

Funding Eligibility

You may qualify for a RateSetter loan if you are a UK resident aged 21 to 70 with a minimum annual income of £12,000, either employed or self-employed with proof of income. Applicants must have a valid UK bank account and debit card, and meet strict credit and affordability checks. Individuals with recent County Court Judgments (CCJs), defaults or bankruptcies are generally excluded. There are no options for joint applications or guarantors. For broader eligibility criteria and advice on qualifying for loans in the UK, see loan eligibility requirements, credit score information, and standard UK residency requirements.

Loan Options

RateSetter offers two loan types focusing exclusively on consumer credit needs, with fixed interest rates and no upfront fees.

  • Unsecured Personal Loan: £1,000 to £35,000 borrowing range, terms from 12 to 60 months, representative APR of 9.9% (range 6.9% to 29.9%). Features fixed monthly repayments and overpayment options. The loan is unsecured and recipients must pass affordability checks.
  • Car Finance Loan (similar to unsecured hire purchase): £1,000 to £35,000, terms 12 to 60 months, APR 6.9% to 29.9%. This loan type offers immediate car ownership as it is unsecured by the vehicle itself and requires proof of purchase from a UK dealer or private seller.

How to Apply

The application process for RateSetter loans is fully online, aiming to provide an indicative quote within 2 minutes and a final decision usually within 1 hour during business hours. Funding can be issued the same day after signing and passing final checks.

  • Submit an online application form via a digital platform, a method exemplified in the standard application forms.
  • Provide required identity and address documents, along with proof of income or bank statements if requested, to meet underwriting standards.
  • Complete electronic signature on the loan contract to expedite funding.
  • Use online account portals for managing payments and loan balance once approved.

Funding Agent's Review

RateSetter operates as a straightforward provider of fixed-rate unsecured personal and car loans. Its fully digital process, backstopped by Metro Bank's ownership, offers quick decisions and transparent pricing, suitable for UK consumers with good credit standing. It does not serve business borrowers or those needing larger sums or joint loan arrangements. For further research or to compare options, consult the personal loans overview, business loan resources, or the list of unsecured loan lenders.

Alternate Lenders For

RateSetter

FAQ’S

Can I apply for a loan from RateSetter directly through Funding Agent?
How can customers contact RateSetter for support or complaints?
What are the key features of RateSetter personal loans?
What services does RateSetter offer?
What is RateSetter and its history?

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