Virgin Money Reviews

Virgin Money UK provides a financial wellbeing hub with tools and guidance on budgeting, managing debt and maintaining mental wellbeing, as well as tailored support for customers facing money worries. For mortgage customers, Virgin Money participates in support initiatives such as the UK Mortgage Charter, offering options and flexibility to help those concerned about their mortgage payments. Customers are encouraged to contact Virgin Money early via its support pages, app, phone or branches to discuss available help.

Customers can manage most Virgin Money UK accounts through its mobile app and online banking, where they can view balances, make payments, manage cards, and service savings, loans and mortgages. Virgin Money also operates a UK branch network, which it has committed to keep open until at least the start of 2030, and offers phone and online customer service, a help and support hub, and options to give feedback or make a complaint via uk.virginmoney.com/service/support-hub and uk.virginmoney.com/service/complaints.

Yes. Virgin Money UK is a UK-regulated bank, and eligible deposits are protected by the Financial Services Compensation Scheme (FSCS). Following the transfer of Virgin Money’s business to Nationwide on 2 April 2026, customers’ combined deposits with Virgin Money and Nationwide are protected up to the current FSCS limit per person (the homepage notes combined coverage of up to £120,000 per person for qualifying deposits at Virgin Money and Nationwide). Regulation and protection remain subject to FSCS rules and limits in force at the time.

Virgin Money UK, accessible at uk.virginmoney.com, offers a wide range of personal and business banking services including current accounts, savings accounts and ISAs, credit cards, personal loans, mortgages, and various insurance products such as home, life, travel, and landlord insurance. It also provides business current and savings accounts, business borrowing such as loans, overdrafts and credit cards, and private banking services for eligible customers.

Yes, Funding Agent offers the fastest loan application service for Virgin Money in the UK