Genesis Asset Finance Reviews

Genesis Asset Finance specializes in tailored asset finance solutions, praised for flexible terms and supportive customer service, catering to diverse business needs effectively.

Here are the Trustpilot Reviews from Genesis Asset Finance:

Here are the Reviews from Genesis Asset Finance:

Beyond dissatisfied with Genesis Finance. Paid off my vehicle three months ago and still have not received my title. They claim to have sent it a month ago via regular mail, but I never received anything. You would think they would maybe send it registered, with a requirement to sign for it, to ensure safe delivery, but not Hyundai Genesis. Now they want to charge me for a duplicate title request. After buying a $60k vehicle, you would think they would just send you another one since it should be their responsibility to ensure their customer gets the title. I am done with Genesis; should have stuck with BMW or Mercedes as they understand what service is. It's my mistake, but I learned.

garrettmjones1

Terrible! Worst experience ever with Genesis Finance. Hours on the phone and being told my checking account on autopay is invalid. I went to the bank, who also got on the phone, and they refused my checking account. Was told the error is on their side, but it is my problem. I actually had the customer care agent at the local Genesis dealer in a three-way conversation and she even tried. I was hung up on three times. I have been trying since May with zero resolution. Worst experience ever!

Rosemarie Coppola

Never ever again, what a nightmare

Michael

Genesis Finance could have done better to work with. One of the worst customer service organizations I've ever experienced at a time when customer experience is more important than ever. I never received my title after paying off my car. When I went to renew my plates, I needed the title, so they made me request a new one. I talked to 5 different people from Genesis Finance. Each time I spoke to someone, they told me something different. I mailed a check to them, which they don't have, and after following all of the bizarre steps they requested, they have yet to record any of it. If I could give 0 stars, I would.

Michael Festa

One of the most terrible customer service experiences of my life. I've called six times since I paid off my loan. Still, I'm waiting for the Title after three months. I cannot license my vehicle without it. They don't just make excuses; they lie. They told me my title was incorrect because it included two lien holders, Genesis and Hyundai The same company. Just sign and release it. The State DOL says that's false; the Title was never wrong. I sent a complaint to the State Attorney General's office. I hope that helps to create a fraction of the misery that I have experienced. Is anyone out there a Class Action Attorney? I would be happy to be a Lead Plaintiff for you. I think it would be an easy win for the 90% of people who dislike this company.

ferdbalzer

The customer service agents are Indians. If you contradict them or ask for their name, they simply hang up on you. When you ask a question to which they do not know the answer, they simply ignore you. This is the wordy customer service ever, also if you don't understand what they are saying , they get upset, I guess you get what you pay for.

Daniel Moy

Explore Genesis Asset Finance's Finance Solutions:

Hire Purchase

£10,000 - £2,000,000

Finance Lease

£10,000 - £2,000,000

Apply Now!

Explore Genesis Asset Finance's Finance Solutions:

Loan Type:

Hire Purchase

Loan Range:

£10,000 - £2,000,000

Loan Terms:

12 months to 60 months

Minimum Turnover and Trading Age:

Typically 12+ months trading history; minimum turnover not specified

Interest Rate / Factor Rate:

Information not publicly available

Fees:

Documentation fee (c. £150); option-to-purchase fee (c. £10); possible arrangement fee; early settlement allowed with rebate formula

Loan Type:

Finance Lease

Loan Range:

£10,000 - £2,000,000

Loan Terms:

12 months to 60 months

Minimum Turnover and Trading Age:

Typically 12+ months trading history

Interest Rate / Factor Rate:

Information not publicly available

Fees:

Documentation fee; monthly rentals subject to VAT; secondary rental (peppercorn) after primary period

Loan Type:

Asset Refinance / Sale & Hire Purchase Back

Loan Range:

£25,000 - £1,500,000

Loan Terms:

6 months to 48 months

Minimum Turnover and Trading Age:

Normally 24+ months trading history preferred

Interest Rate / Factor Rate:

Information not publicly available

Fees:

Valuation fee may apply; documentation fee; early settlement fees possible

Loan Type:

VAT-Deferred / Low-Start Hire Purchase

Loan Range:

£10,000 – £200,000

Loan Terms:

12 months to 60 months

Minimum Turnover and Trading Age:

12 months trading preferred

Interest Rate / Factor Rate:

6.5% – 19.5% APR

Fees:

Arrangement fee £150 – £495; option-to-purchase fee £10 – £50

Loan Type:

Loan Range:

Loan Terms:

Minimum Turnover and Trading Age:

Interest Rate / Factor Rate:

Fees:

Loan Type:

Loan Range:

Loan Terms:

Minimum Turnover and Trading Age:

Interest Rate / Factor Rate:

Fees:

More About the CEO

Mark Stallard

Managing Director

CEO since since 2000

Mark Stallard serves as the Managing Director of Genesis Asset Finance, providing specialist business asset finance with a focus on customer service and bespoke solutions.

Education

Information about Mark Stallard is not public.

Certifications

Information about Mark Stallard is not public.

Experience

Mark Stallard has been the Managing Director at Genesis Asset Finance since its founding. Before this, he worked in various roles within the asset finance and lending industry, gaining significant experience in business finance and company leadership.

Awards

Information about Mark Stallard is not public.

More About Genesis Asset Finance

Genesis Asset Finance Limited is a UK-based independent lender established in 2000. It focuses on providing fast asset finance solutions such as hire purchase, finance lease, and asset-refinance facilities to small and medium-sized businesses. The lender uses its own funds and offers rapid credit decisions, often within hours, making it suitable for SMEs needing quick access to working capital or equipment funding. Its UK-regulated status by the Financial Conduct Authority underlines operational compliance. For an overview of similar finance products, see asset finance and alternative finance loans.

Key Features of Genesis Asset Finance

The company offers practical benefits tailored to asset-backed lending, emphasising speed and flexibility to support business cash flow and asset acquisition.

Rapid underwriting and credit decisions typically within hours; see asset finance for small businesses.
Funds can be released within 24 to 48 hours after document signing; related info on asset finance.
Direct lending from own balance sheet avoids broker fees, with flexible underwriting for non-prime credits; more on alternative finance loans.

Eligibility for Funding

Businesses may qualify for Genesis Asset Finance if they meet specific criteria around trading history and security availability. Typically, applicants require:

Minimum trading period of 12 to 24 months; start-ups considered with additional security. Guidance on loan eligibility requirements.
Personal guarantees usually required from directors or major shareholders; understanding such guarantees is explained at personal guarantee requirements.
UK-registered businesses must possess tangible assets as security; see details on collateral requirements.

Loan Options Offered

Genesis Asset Finance provides asset-backed loan products suited to varying business needs, offering options from hire purchase to asset refinance.

Hire Purchase: loans from £10,000 to £2,000,000 over terms of 12 to 60 months. Ownership transfers after final payment. Fixed monthly repayments assist cash flow. Personal guarantees typically required. More at asset finance.
Finance Lease: loans from £10,000 to £2,000,000 with terms from 12 to 60 months. Lower initial outlay; asset remains lender's property unless purchased later. Personal guarantees normally needed. See asset finance for details.
Asset Refinance: loan amounts from £25,000 to £1,500,000 for 6 to 48 months. Allows release of working capital tied in owned equipment; assets must be unencumbered. Personal guarantees and debentures generally required. Related info on asset finance.

How to Apply

The application process is primarily offline, emphasising quick decisions with required documentation to meet underwriting standards.

Submit applications via broker or direct contact by phone or email; electronic document signing is supported. See application forms.
Provide documents including latest filed accounts, management accounts, bank statements, asset quotations or valuations, and director ID with proof of address. Guidance available at loan application process.
Expect decisions within 1 to 3 working hours on business days, with funding typically within 24 to 48 hours post-document completion. More on funding terms.

Funding Agent's View on Genesis Asset Finance

Genesis Asset Finance serves a specific UK SME segment needing rapid asset-backed funding. Its speed and flexibility stand out for firms with suitable collateral. However, the requirement for tangible security and personal guarantees may limit eligibility to asset-rich enterprises. For further assistance, consider using the asset finance calculator to estimate costs, or see how to qualify for a business loan in the UK for eligibility insights. Comparing options across lenders is advisable at alternative finance loans.