Mosaic Finance Reviews

Mosaic Finance provides tailored financial solutions, focusing on flexible loan options and positive customer experiences, making it a trusted choice for diverse borrowers.

Here are the Trustpilot Reviews from Mosaic Finance:

Here are the Reviews from Mosaic Finance:

I would give them 5 star The easiest to work with it was easy to apply for a loan So satisfied with the customer service Thank you Mosaic for helping with finance to improve my house and make it more livable for my family

Fadia S.

Threw a wrench into my home sale transaction costing me $25k to pay off the solar panel loan instead of my buyer. My buyer now has the benefit of the panels at the expense of a 70 year old widow on a fixed income due to Mosaic's turmoil. Called numerous times trying to resolve to no avail. I sent an email to support when they saw my post and still no help. This call center has no authority to resolve issues and claims they don't have a contact for corporate hq in Oakland, California where there the power lies to address issues. They read off a script and deny, deny, deny. Don't waste your time calling them. While obsequiously polite, they only give unhelpful stock answers.

Theresa B.

Mosaic team, I have submitted a claim notice on July 02, 2024. See attached FedEx tracking: 276850227226 deliveries to your Oakland office. This is the proof that it was delivered in July. You must stop stone-walling my application. This case is not closed, it's open waiting for your response. Enclosed pls find attached a copy of the claim notice that was mailed to your office per Section K of the contract notifying you that I am requesting Arbitration for resolving my fraudulent loan that you issued to your vendor back in JULY. The company took $45,000 and ran away. You have funded them without verifying the delivery of the contract. This madness must be investigated, it's been 2 years since I reported this fraud, and you have stone-walled me without any resolution on the loan. Why do I have to pay you this loan if it was NOT delivered by your agent? Your contractor ran away. See your Yelp rating and comments from over 200 customers that you have cheated:

Abu M.

I was given a quote to pay the loan down in order to meet a "target balance" in writing via an email and two other times via two different reps on the phone. I paid the said amount to principal. A few days later they said it wasn't enough and basically because I paid ONE day too early they would have to keep a crazy amount of the money that was meant to go to principal to pay interest, thus not meeting my "target balance". Although everyone I have talked to is kind and respectful, I keep getting the run around by their supervisor Alex. All I ask is that the money Mosaic said that would be applied to principal actually be applied to principal. But they say it's impossible to do. I have all the receipts and basically they said the reps were wrong and their email was wrong. I hope they see this and do right by their own statements to their customer.

Claudia C.

Everything. I would leave 0 stars if possible. Harassing me about the installation, instead of communicating with the installer. Billing me in spite of the fact I am not generating. They don't respond to calls. They just keep sending emails, sometimes minutes apart, and ignoring responses so they can bill.

Josheau W.

I used mosaic out of Arizona Would not recommend them. Your first 16 or 18 mo you are paying interest only and nothing to principal I used them for a solar install thinking the contractor doesn't get paid until work is complete. You would be better off getting a heloc loan or saving up. I made 4 payments and just paid it off Otherwise you are just throwing money into the wind.

Michelle J.

Explore Mosaic Finance's Finance Solutions:

Business Term Loan (Prêt Professionnel)

£10,000 – £2,000,000

Asset Finance (Crédit-bail Mobilier)

£5,000 – £5,000,000

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Explore Mosaic Finance's Finance Solutions:

Loan Type:

Business Term Loan (Prêt Professionnel)

Loan Range:

£10,000 – £2,000,000

Loan Terms:

6 months to 5 years

Minimum Turnover and Trading Age:

Minimum 6 months’ trading and £75,000 annualised turnover

Interest Rate:

5.0% – 15.9% APR (representative 10.3% APR)

Fees:

2% arrangement fee; no early-repayment fee; late-payment fee 4% + BoE base

Loan Type:

Asset Finance (Crédit-bail Mobilier)

Loan Range:

£5,000 – £5,000,000

Loan Terms:

12 months to 84 months

Minimum Turnover and Trading Age:

12 months’ trading; £150,000 turnover

Interest Rate:

4.2% – 12.0% flat p.a. (equivalent APR 7.6% – 16.4%)

Fees:

Documentation fee £295; option-to-purchase fee £100; early termination fee calculated on remaining interest

Loan Type:

Invoice Finance (Affacturage)

Loan Range:

Up to 90% of eligible invoice value (£50,000 – £3,000,000 ledger limits)

Loan Terms:

30 – 120 days per invoice (revolving facility)

Minimum Turnover and Trading Age:

£250,000 annual turnover; 6 months’ trading

Interest Rate:

Monthly service fee 0.5% – 3%; discount margin 2% – 4.5% over base

Fees:

Set-up fee £500; audit fee £350 per on-site audit (annual); same-day transfer £15

Loan Type:

Revolving Credit Facility (Ligne de Trésorerie)

Loan Range:

£20,000 – £1,000,000

Loan Terms:

3 months to 24 months (renewable)

Minimum Turnover and Trading Age:

9 months’ trading; £100,000 turnover

Interest Rate:

8.0% – 18.0% APR; utilisation fee only when drawn

Fees:

1.5% non-utilisation fee per annum; 1% arrangement fee

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More About Mosaic Finance

Mosaic Finance is a commercial lender and fintech platform founded in 2019, focusing on flexible working-capital and asset-backed solutions for UK-registered SMEs. Operating under French law with regulatory registrations in France and temporary FCA permissions, it offers quick, largely unsecured funding that blends proprietary credit scoring with broker-led distribution. This lender suits growing businesses seeking rapid access to various funding types. For further understanding of lender profiles, visit our Mosaic Finance reviews and explore general financing options.

Key Features of Mosaic Finance

Mosaic Finance combines technology with flexible funding to serve SMEs remotely. Its platform integrates open banking and accounting software, supporting an efficient digital application and management process.

Fully digital application process under 15 minutes, supported by a quick business finance model.
Same-day credit decisions for amounts below £250,000 improve funding speed compared to traditional lenders.
Offers a broad product suite including term loans, revolving credit, asset finance, and invoice finance.
Open-banking and accounting software integrations reduce paperwork and improve applications, usable for platforms like Xero and QuickBooks.
Dedicated relationship manager available for facilities over £100,000 to assist ongoing borrowing needs.

Funding Eligibility

You may qualify for funding with Mosaic Finance if your business has been trading for a minimum of 6 to 12 months, depending on the product, with turnover thresholds ranging from £75,000 to £250,000 annually. The lender excludes certain sectors such as gambling, firearms, cryptoassets, and speculative property development. Its geographic coverage includes England, Scotland and Wales but excludes Northern Ireland and the Channel Islands. For determining if your business meets these criteria, consider reviewing our eligibility tools, business loan calculators, and the business loans for small businesses guide.

Loan Options

Mosaic Finance provides various loan types to meet different SME financing needs, covering term loans, asset finance, invoice finance, and revolving credit facilities with competitive yet varied rates and terms.

Business Term Loan: £10,000 to £2,000,000 with terms from 6 months to 5 years. Rates range between 5.0% and 15.9% APR (representative 10.3% APR). Suitable for businesses trading at least 6 months with at least £75,000 annual turnover. Early repayment is allowed without penalties. More details on term loans.
Asset Finance: £5,000 to £5,000,000 over 12 to 84 months, with flat rates from 4.2% to 12.0% per annum (equivalent APR 7.6% to 16.4%). Requires 12 months’ trading and £150,000 turnover. Assets act as security reducing personal guarantee demands. Further information on asset finance.
Invoice Finance: Up to 90% of invoice value, ranging from £50,000 to £3,000,000 ledger limits. Terms per invoice from 30 to 120 days. Monthly service fees vary between 0.5% and 3% plus a discount margin of 2% to 4.5% over base rate. Requires 6 months trading and £250,000 annual turnover. See also invoice financing.
Revolving Credit Facility: £20,000 to £1,000,000 for 3 to 24 months (renewable). APR ranges from 8.0% to 18.0%. Requires 9 months’ trading and £100,000 turnover. Interest charged only on drawn amounts. Details at revolving credit loans.

How to Apply

The application with Mosaic Finance is fully online, designed for quick decision-making and fast payout, typically within one working day once documents are signed.

Submit an online application with electronic document upload, either directly or via a broker. Explore our online application forms.
Provide required documents including six months’ bank statements via open banking, latest business accounts, proof of ID and address, and specific documents depending on loan type.
Expect decisions within two hours for loans under £250,000 and up to three days for larger facilities. Fund transfers usually occur same-day after document execution, with cutoff at 3pm.
Use our document checklist and check timelines via our application tracking tools.

Funding Agent's View on Mosaic Finance

Mosaic Finance offers a digital-first, flexible lending solution suitable for SMEs requiring quick working capital or asset-backed funding and able to comply with personal guarantee requirements and higher unsecured rates. Growing businesses with short trading histories may find it appropriate compared to traditional banks. Potential borrowers should compare offers and check their eligibility with tools like our eligibility checkers and review comparable lenders in our lender directory.