Zopa Reviews

Zopa is a reputable lender known for its transparent terms, competitive rates, and positive customer reviews, making it a trusted choice for personal loans.

Here are the Trustpilot Reviews from Zopa:

Here are the Reviews from Zopa:

Very happy with the overall service received from Zopa, since first using them for car finance in Feb 2024. Couple of wobbles here and there when speaking with Customer Service, but this happens in every company. Following a crash they were helpful in getting my first finance loan settled and pre approved me for another new one, meaning I was able to get back on the road with a new car much quicker than expected. The app is really good too, allowimg you to keep an eye on things and make changes.

Jordan Mcglinchey

I have been with Zopa for a little while now. I have to say that my experience has been positive so far. I have just opened a current account where I can open a regular saver account for 12 months off ering 7.5% interest which is perfect for me

fazal rehman

Brilliant organisation. Easy to use APP. Very simple and transparent system. Easy to get a settlement figure, track your loan and pay off early if required. Would definitely recommend.

Rebecca Early

Love the easy app. Been with the company about 10yrs. Easy to plan for everything & unexpected events, it's literally turned my financial life around Cannot recommend enough

Alan

Very quick at making the decision and with the transfer. Turns out I didn't need the money in the end so paid it back within 14 days no problem and no charges

Matthew

Easy instructions to get the loan, dealing with polite , helpful staff at Zopa

MARK WILLIAMS

Explore Zopa's Finance Solutions:

Personal Loan (Unsecured Fixed-Rate)

£1,000 – £25,000

Car Finance / Car Re-finance Loan

£1,000 – £25,000

Apply Now!

Explore Zopa's Finance Solutions:

Loan Type:

Personal Loan (Unsecured Fixed-Rate)

Loan Range:

£1,000 – £25,000

Loan Terms:

12 months to 60 months

Minimum Turnover and Trading Age:

Not applicable – personal lending; minimum annual income £12,000

Interest Rate / Factor Rate:

9.9% – 34.9% APR (Representative 17.1% APR)

Fees:

No arrangement fees, no early-repayment fees, late payment fee £12

Loan Type:

Car Finance / Car Re-finance Loan

Loan Range:

£1,000 – £25,000

Loan Terms:

12 months to 60 months

Minimum Turnover and Trading Age:

Not applicable – personal lending; minimum annual income £12,000

Interest Rate / Factor Rate:

7.4% – 20.4% APR (Representative 9.9% APR)

Fees:

No arrangement or early-repayment fees; late payment fee £12

Loan Type:

Debt Consolidation Loan

Loan Range:

£1,000 – £25,000

Loan Terms:

12 months to 60 months

Minimum Turnover and Trading Age:

Not applicable – personal lending; minimum annual income £12,000

Interest Rate / Factor Rate:

9.9% – 34.9% APR (Representative 17.1% APR)

Fees:

No arrangement or early-repayment fees; late payment fee £12

Loan Type:

Zopa Credit Card (Revolving Credit Facility)

Loan Range:

Credit limit £200 – £5,000

Loan Terms:

Revolving – repay or reuse credit indefinitely while account open

Minimum Turnover and Trading Age:

Not applicable – personal product; minimum annual income £12,000

Interest Rate / Factor Rate:

23.9% – 34.9% APR variable (Representative 34.94% APR)

Fees:

£3 or 3% cash withdrawal fee; up to 3% balance transfer fee (if offer taken); late payment fee £12; no foreign transaction fee

Loan Type:

Loan Range:

Loan Terms:

Minimum Turnover and Trading Age:

Interest Rate / Factor Rate:

Fees:

Loan Type:

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More About the CEO

Jaidev Janardana

Chief Executive Officer

CEO since since 2015

Jaidev Janardana is the Chief Executive Officer of Zopa, leading the company through its transformation from a peer-to-peer lender to a digital bank.

Education

Indian Institute of Management Ahmedabad, Master of Business Administration (MBA); National Institute of Technology Karnataka, Bachelor of Engineering.

Certifications

Information about Jaidev Janardana is not public.

Experience

Jaidev Janardana has served as CEO of Zopa since 2015. Prior to Zopa, he was Chief Operating Officer at Capital One UK. His experience spans senior leadership roles in consumer finance and banking.

Awards

Information about Jaidev Janardana is not public.

Zopa — history timeline

Founding

Regulatory

Product launch

Funding

Restructuring

Acquisition

Financial

Product launch

Financial

2005 2018 2021 2023 2025 2026

2005 Zopa launches as a peer-to-peer lending pioneer Zopa was founded in 2005 and built the first peer-to-peer lending company, creating the foundation for its later evolution into a digital bank.

Source → Founding

4 December 2018 Zopa receives its banking licence with restrictions Zopa announced it had received its banking licence with restrictions, a major regulatory milestone that moved the company from marketplace lending toward becoming a fully regulated bank.

Source → Regulatory

24 June 2020 Zopa launches its digital bank after securing a full UK bank licence Zopa received its full UK bank licence and launched Zopa Bank, starting with fixed-term savings and positioning the company as a challenger bank alongside its legacy lending business.

Source → Product launch

19 October 2021 Zopa raises £220 million in a SoftBank-led round Zopa secured its largest fundraise to date, led by SoftBank Vision Fund 2, to support its next phase of growth in savings and lending as a digital bank.

Source → Funding

7 December 2021 Zopa decides to close its retail peer-to-peer investment business After 16 years in peer-to-peer investing, Zopa chose to wind down its retail P2P business so it could fully focus on building Zopa Bank.

Source → Restructuring

1 April 2023 Zopa completes the acquisition of DivideBuy assets Through Zopa Embedded Finance, the group completed the acquisition of assets from Rematch Credit Limited, trading as DivideBuy. The deal accelerated Zopa's entry into point-of-sale and embedded finance.

Source → Acquisition

16 April 2024 Zopa reports its first full year of profitability Zopa Bank reported a pre-tax profit of £15.8 million for FY2023, its first full year in profit, alongside strong growth in income, deposits and customer numbers.

Source → Financial

24 June 2025 Zopa enters the current-account market with Biscuit Zopa launched Biscuit, its flagship current account, marking the bank's formal move into everyday banking beyond savings, loans and credit cards.

Source → Product launch

19 March 2026 Zopa says FY2025 underlying profit before tax reached £65 million Zopa reported £65 million of underlying profit before tax for 2025, nearly doubling the prior year and marking its third full year of profitability as it scaled deposits, lending and everyday banking.

Source → Financial

More About Zopa

Zopa Bank Limited is a UK digital bank established in 2005, initially as the world’s first peer-to-peer lender, later securing a UK banking licence in 2020. Regulated by the Financial Conduct Authority and Prudential Regulation Authority, Zopa delivers unsecured consumer loans, a credit card, and savings products through a mobile app platform. This lender suits UK employed residents seeking straightforward personal, car, or debt consolidation loans up to £25,000, alongside a feature-rich credit card option. Its products focus on digital convenience and transparent terms. For more about personal loans, see personal loans and explore alternative finance loans for context.

Key Features of Zopa Bank Limited

Zopa stands out for its fully digital, app-led service and solid regulatory protection. Borrowers benefit from flexible and transparent loan and credit card options, supported by responsive UK-based customer care.

Mobile app allows easy loan management and credit card controls; see eligibility checker tools for digital application support.
Soft-search eligibility check provides personalised APR without harming credit score; learn about credit score implications.
No arrangement or early repayment fees on loans help reduce borrowing costs; review early repayment fees details.
Rapid funding typically within two hours of approval, aiding timely loan access; understand same day funding processes.
Regulated UK bank status includes FSCS protection on savings; find out more on regulation and protection.

Funding Eligibility Requirements

You may qualify for Zopa's lending products if you are a UK resident with a three-year permanent address history and have a minimum annual income of £12,000. Applicants must be aged 20 or over and hold a UK current account with a debit card. Creditworthiness is assessed strictly, and lower credit profiles may face higher APRs or declines. For detailed insight, explore loan application process, use the eligibility tools, and understand credit score requirements.

Loan Options Available

Zopa offers a range of unsecured loan products geared towards personal borrowing needs, each with fixed APR rates and terms up to five years. These loans are designed for consumer purposes, excluding business lending.

Personal Loan (Unsecured Fixed-Rate): Amounts from £1,000 to £25,000; terms between 12 to 60 months; interest rates from 9.9% to 34.9% APR (Representative 17.1% APR). See personal loans overview.
Car Finance / Car Re-finance Loan: Amounts £1,000 to £25,000; terms 12 to 60 months; APR range 7.4% to 20.4% (Representative 9.9%). Car must be under 10 years old and 120,000 miles. See alternative finance loans for vehicle finance context.
Debt Consolidation Loan: £1,000 to £25,000 with 12 to 60 months term; APR 9.9% to 34.9% (Representative 17.1% APR); helps combine multiple debts into one payment. Learn more about debt financing.
Zopa Credit Card: Credit limit from £200 to £5,000; variable APR between 23.9% and 34.9% (Representative 34.94% APR); includes no foreign transaction fees and in-app controls. For wider understanding see business credit cards.

How to Apply

The application process for Zopa’s loans and credit card is conducted fully online or via the app. Decisions are usually made within minutes, with fast funding thereafter. Applicants should be ready with personal data and documents for checks.

Submit your application digitally with basic personal and financial details; see online application forms.
Provide supporting documents including proof of income, ID, and bank details as required; refer to loan application process guides.
Wait for credit and affordability assessments typically completed within minutes; understand the timeline at instant decision loans.
Sign electronically to accept offers and enable rapid funding, generally within two hours; read about online application steps.

Funding Agent's Review of Zopa Bank Limited

Zopa Bank Limited is a tech-focused lender specialising in app-driven unsecured consumer credit suitable for employed UK residents with good credit and modest loan needs up to £25,000. It provides rapid decisions, no fees for early repayments, and competitive fixed rates for stronger credit profiles. However, Zopa does not serve businesses or applicants needing larger, secured, or longer-term finance.